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Spa Water Guide

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Spa Water Guide

 

PLEASE READ THIS SECTION BEFORE DOING ANYTHING ELSE:

 

CHEMICALS MIXING INSTRUCTION:

 

Do not add water to chemicals, always add chemical to water.To add chemicals to your Spa, get a clean bucket and fill it half way with SPA WATER, add chemicals and dissolve chemical with a stirrer. Once dissolved press the cleaning cycle and pour the dissolved chemical slowly into the water squirting out of the jet.

 

DEFINITIONS:

 

Dosage instrustions are always per 1000 litres of water; 1 Teaspoon heaped = 6 gms approx;  1 Tablespoon heaped = 30 gms approx

Cleaning Cycle: means water is coming out of the jets and water is passing through the filter

Jets on: means pump is on and squirting out water from various points of the spa

Circulate water: means water is coming out of the jets and water is passing through the filter

Safe Chlorine range for swimming is between 1-3 ppm as seen on your test strips

Always follow the directions on the chemical container. Any advise or dosing instructions mentioned here are only for reference and are superseded by the instructions supplied by the chemical manufacturer.


QUICK LINKS:

 

Quick Start up Procedure

 

Weekly Maintenance

 

Spa Dumping Procedure

 

Troubleshooting Guide

 

EASY STARTUP PROCEDURE:

 

On Delivery of your Spa, fill your new spa up with tap water to the recommended level.Fill by removing one of the filters and putting the hose in the filter pipe (to help eliminates air locks).

If you are using bore or tank water please call the 1800 648 959 before you go onto the Easy Start Up Procedure.

Once your spa is full, heat to desired temperature (26-38 degrees is recommended).

 

STEP 1: TEST YOUR WATER

OK RANGE for pH is between: 7.2 - 7.8 OK RANGE for Total Alkalinity is between: 80 – 160. Use your Test Strips to test the pH and Total Alkalinity of your Spa water (read test strip instantly). Do not allow moisture in the strip container.

If the test reading is below the OK range for pH and Total Alkalinity add appropriate quantity of Spa World pH decrease and Alkalinity Increaser. 45 gms per 1000 litres of this product will increase total Alkalinity by 25ppm and will increase pH as well. Mix chemical, put into Spa and press the cleaning cycle, circulate for 20 minutes before going on to step 2. If the pH and Total Alkalinity is above the OK Range, add Spa World Reducer to reach the OK range.

STEP 2: SANITISE YOUR SPA

When using Spa World Lithium Sanitiser add 50gms per 1000 Litres and press the cleaning cycle and circulate for 20 minutes. Every day after that add 12 grams per 1000L per day as a daily dose even if you don't use the Spa.

On the days you do use the spa add Lithium 20 minutes before you get into the spa. The free chlorine reading should be between 1-3 on your test strip, you are then safe to swim.

Note: This is a guide only – you may have to use more or less. The daily dose above is based on 2 people using the spa 2-3 times per week. More usage requires more chemicals.

YOUR SPA IS NOW READY TO USE. SEE THE EASY WEEKLY MAINTENANCE PROGRAM

OTHER TIPS TO HELP YOU CARE FOR YOUR SPA

- Never leave a Spa unfilled in the sun.
- Never leave a Spa empty for a long period of time.
- Always fill Spa from the filter box.
- Only wear clothes in the Spa that have been rinsed in water NO WASHING POWDER.
- Ensure that you DO NOT enter the Spa with oils and body lotions on your body.

 

WEEKLY MAINTENANCE:

 

One week after your initial Start Up procedure you will need to start your Weekly Spa Maintenance Program (pick a day which suits you e.g. every Saturday morning).

STEP 1: RINSE YOUR FILTERS

Remove your pleated filters and rinse with a low pressure hose or make the job quicker and easier with a filter wand. This removes any large particles from the filters.

STEP 2: SHOCK YOUR SPA

For water clarity, add 30 grams per 1000L of Spa World shock to your spa and press clean cycle on for 40 minutes (cover off). Spa Shock will help remove chloramines and organic residue from bathers from previous week. Let your spa run for 10 minutes.

STEP 3: TEST THE WATER

Using your Test Strips test the pH and Total Alkalinity of your spa water and adjust to the OK range.

STEP 4: SANITISE THE WATER

Continue using your daily dose of Spa World Lithium - 2 Teaspoons per 1000L of water daily. Repeat the 3 steps above weekly until your water is 4 months old, then follow the instructions below to dump the water.

 

DUMPING YOUR SPA WATER:

 

Read completely through before emptying your spa.

Water in your spa can only be treated for 3-4 months. After that the water needs to be dumped and refilled with new tap water and repeat initial start up procedure.

STEP 1: TAKE OUT AND CLEAN YOUR FILTER

Rinse your filter with a low pressure hose or filter wand which will do a better, faster job.
Use a bucket and mix an approved filter cleaner solution. (Follow the instructions on the label).
Filter cleaners remove microscopic debris, oils and fats from the extremely small pores of the filter cartridge media.

DO NOT use a filter cleaning solution on Purezone micron filters. It will destroy them. Purezone filters are not cleanable, they must be replaced every 3-4 Months.

DO NOT use Nappy San or the like. It can damage the filter media.

Once your filter is clean, leave out to dry. This shrinks the microscopic holes in the filter media back to their normal size and they will filter more efficiently. Many people rotate two sets of filters which lengthens the life of the filter cartridge.

STEP 2: USE PIPE DEGREASER

Before you empty your spa water add Spa Pipe Degreaser, 50ml per 1000 Litres, and press clean cycle for 20 minutes. Leave off for 30 minutes then back on for a further 30 minutes, the process is now finished. You can now dump your water.

When the spa is empty, hose out any residue and wipe the spa out with a little Spa Pipe Degreaser on a damp rag. You can also wipe the underneath of the spa cover. Rinse off and leave in sun to dry.

STEP 3: REFILL YOUR SPA WITH NEW WATER

Remember to place hose in filter pipe (to help eliminate air blocks)

STEP 4: REPLACE YOUR PUREZONE FILTER

Purezone filters cannot be cleaned and must be replaced every 3-4 months.

STEP 5: YOUR SPA IS NOW READY TO PROCEED WITH THE START UP PROCEDURE.

 

TROUBLESHOOTING:

 

You may have a issues and questions about how to maintain your spa water. Below is a helpful spa water troubleshooting guide that should be able to help you.

ProblemPossible CauseSolution
Cloudy Water

Dirty or old spa filters. This is the most common cause of cloudy water.

Remove your spa filters, rinse using a water wand filter cartridge cleaner or low pressure hose.

Clean your filters with an approved filter cartridge cleaner solution which will remove scale, oils and microscopic organic material that rinsing alone cannot.

DO NOT use a filter cartridge cleaner on Purezone filters, it will ruin them. Purezone filters cannot be cleaned and should be replaced every 3-4 months depending on the bather load.

If your pleated filters are over a year old they might need to be replaced.  It is always best to keep two sets of filters and rotate them so that you can allow each set to dry out thoroughly between cleanings. This allows the micro-fibre pores to shrink back to their original size enabling the filter to perform better and last longer.

DO NOT use Nappy San. It is not designed for cleaning filter media and can reduce the life of your filter.

Organic contaminants from bathers (make-up, perspiration, body oil); from swimwear (soap or fabric conditioner); food; drink etc.

You need to use an approved oxidiser (spa shock) at least once a week or after a heavy use. Spa shock oxidises the organic matter that makes the water cloudy. Important: If you are using a chlorine free sanitising system you will need to shock the water with a Chlorine free shock (Poppits Quick Fix). Read the instructions on the conatianer.

Excessively low level of sanitizer.

Spa Santiser can be used up much more quickly than expected when contaminants are introduced into the spa or if there is an excessive build-up of boifilm in the pipework. Check and adjust you santizer level regularly until the problem subsides. Always use a spa pipe degreaser before emtying your spa water to remove build up within internal surfaces.

High Total Alkalinity, High pH or Total Hardness is out of Balance causing scale formation.

Your spa and Alkalinity should be within this scope (on your spa test strips) pH 7.2- 7.8 Alkalinity 80-120. If not, modify up or down using an approved PH reducer or Alkalinity increase until it is appropriate.

Build-up of unfilterable small particles, possibly caused by scale formation.

If you are using bore or rainfall water and have followed the recommendations above but your water is still a cloudy you may need to use a water clarifier or flock. Study the guidelines for dose rates. Essentially the water clarifier works by grabbing microscopic particles of organic matter and combining them into larger particles where they can quickly be captured in the filter media.

Important: If you use Purezone spa filters, follow the dosing instructions so that you do not prematurely plug your filter. Spa chemicals take time to work. Be patient.

Low quality, Cheap, high filler chemicals.

High level of desovled solids. This can be caused by the the use of low quality powdered sanitisers which have a high amount of calcium filler that cannot be filtered out. Make sure to only use high quality spa chemicals. This issue can only be remedied by dumping the water.

Excessive Foaming

Buildup of body oils, cosmetics and detergents from bathers or the use if inappropriate cleaning products

Don’t use oils in your spa. Only use approved spa aromatherapy. Have a shower before entering the spa. Keep your water in balance. Keep your spa filters clean. If your spa water is over 4 months old, use a pipe degreaser ,dump the water, clean and soak your filters in an approved filter cleaner and then refill your spa with fresh water. If all these suggestions do not get rid of the foam, use Anti Foam. Follow the directions on the product label for best results.

Total Hardness is too low

When your spa water goes out of balance it can start to foam as well as cause damage to your spa or irritating rashes on bathers. Test often using test strips designed for your chemical system and make sure readings are within the appropriate range.

Large amounts of dissolved solids (contaminants) in the water.

High level of desovled solids. This can be caused by the the use of low quality powdered sanitisers which have a high amount of calcium filler that cannot be filtered out. Make sure to only use high quality spa chemicals. This issue can only be remedied by dumping the water.

Chalky, White Scale Deposits

High Mineral Content in Water

Consider using a pre-filter to reduce the mineral content as much as possible before it enters your tub.

High Total Alkalinity, pH or Total Hardness.

Probably all three! Test the water and adjust the water balance as necessary

Cloudy Green Water

Algae

Try using an algacide or a chlorine-based shock product to kill the algae. Then check, adjust and maintain a high santizer level.

Brown Water

High iron or manganese content in the source water. Common in bore or rain water situations.

Consider using a pre-filter to reduce the mineral content as much as possible before it enters your tub. If the problem continues then use a mineral remover to remove the minerals from the water.

Odour

Excessive organic contaminants introduced by bathers (make-up, perspiration, urine, body oil); from swimwear (soap or fabric conditioner); food; drink etc.

Use a shock to remove the non-filterable wastes. Thoroughly clean your filters. Check, adjust and maintain sanitizer level. Check age of water. If over four months old use a pipe degreaser, dump your water, clean your filters and add new water.

Chloramines - the chlorine smell!

Chloramines are a bi-product of chlorine reacting with bacteria.  The only way to remove them from the water is to drain and re-fill.  Consider changing to a chlorine free alternative.

Eye / Skin Irritation

Total alkalinity or pH out of balance.

Test the water using the correct spa test strips for your chemical system and adjust the water balance as necessary.

Excessive organic contaminants introduced by bathers (make-up, perspiration, urine, body oil); from swimwear (soap or fabric conditioner); food; drink etc.

Use a shock product to remove the non-filterable wastes.

Chloramines from chlorine-based sanitizer.

Chloramines are a bi-product of chlorine reacting with bacteria.  The only way to remove them from the water is to drain and re-fill.  Consider changing to a chlorine free alternative.

Scum Deposit at Waterline

Oils, lotions and detergents from bathers and costumes or the use of incompatible cleaning products.

Always shower before entering your spa. Clean the waterline using a specialist hot tub surface cleaner. Use a shock product to remove as much of the contaminant as possible.  If the situation persists the only solution is to perform a complete water change.

Inability to reduce the pH

The Total Alkalinity is too high.

Reduce the Total Alkalinity before you try to adjust the pH. Adjust the Total Alkalinity to within the recommended range for your sanitizer using a total Alkalinity Reducer.

Wide pH Fluctuations

Total Alkalinity too low

Increase the Total Alkalinity to within the recommended range for your sanitizer using a total alkalinity Increaser.