About Spa Store NZ
Since 2012, Spa Store NZ has been New Zealand’s go-to destination for spa parts, spa accessories, and after-sales support. With more than 2,500 products in stock and a proven track record of serving over 30,000 customers nationwide, we take pride in being a trusted leader in the spa industry.
Our exclusive partnerships with global brands such as Jacuzzi® Spas, Vortex® Spas, and Fisher® Spas ensure that our customers have access to genuine OEM parts and accessories. Whether you’re replacing a spa heater, upgrading with energy-efficient solutions, or simply looking for the right cover or accessory, Spa Store NZ has you covered.
We’ve built our reputation on quality, reliability, and service. With an excellent customer rating on Trustpilot, a 99.7% positive feedback score on Trade Me, and more than a decade of consistent operations, our focus has always been on making spa ownership simple, affordable, and enjoyable.
Our Mission
To provide top-quality spa products and exceptional customer support that empower New Zealanders to enjoy healthier, more relaxing lifestyles in the comfort of their homes.
Our Vision
We aspire to be New Zealand’s most trusted and innovative spa solutions provider, recognized for:
- Customer-first service – advice and support tailored to your needs.
- Smart solutions – products that deliver efficiency, sustainability, and value.
- Innovation – adopting new technologies to improve spa ownership.
- Nationwide reach – ensuring every Kiwi has access to quality spa products.
Our Values
- Trust & Reliability – Proven through over a decade of reliable operations.
- Excellence in Service – Thousands of positive reviews across Trustpilot and Trade Me.
- Sustainability – Supporting energy-efficient and eco-conscious spa solutions.
- Innovation – Exclusive OEM access to global brands to ensure the best for our customers.