Cover Lifter Replacement RD Stabilizing Strap (2 pcs)

Just what we were looking for to replace the locks on our spa.
Super sturdy, easy to install.

We have a Nitro 1 V2 and the cover replacement was well overdue. Our original cover was a thick polystyrene " Arctic" which I was told by a sales rep that all Vortex covers are now. The replacement fits well but is a lot thinner ( less insulated?). Maybe the definition of Artic has changed?
I'm so happy to be able to use the lifter again and enjoy the whole pool.
The new cover security plugs are a little bigger than the original so we'll need to purchase 8 bottom bits as new cover has 8 vs 4.
Delivery was timely and communication great.
In this world of increasing redundancy it's wonderful we can buy parts for our awesome spa pool from a NZ based company. Thank you!

Delighted with our hot tub cover, well made and looks great plus really great customer service - highly recommend!

Quick delivery, perfect fit and so far the product seems very good quality

Ordered the wrong ones so not sure if theses are good or not? Had to write review as they keep emailing me to write one. Sorry I can’t give you any better advice

The cover fits perfectly and the delivery was easy.

The new cover fits well. It looks great and I should have replaced the old cover much sooner. I had to remove the old clips and install the new clips (provided) as the new ones are slightly larger, but that was easy and they clip in and out smoothly now.

I'm very happy with the cover lifter, however what is not explained in the description, is that if your spa pool is only 800mm high, you need to trim the upright support poles, as they are too high. You also need to shorten the poles of the cradle where the cover sits as they will be too long. Oh and you need to drill new holes so the pins line up on the shorter poles.
And I think the $45 freight charge is a bit of a stretch, describing the package as over sized.
But now that it's all the right size, it's a good product. Just suited for bigger pools I think.

Great service. This was a replacement cover for one you made us 8 years ago.You still had the original dimensions on record and delivered this in super quick time

We are really happy with the replacement straps and your excellent delivery service.

Another quick order,arrived in quicktime

Unfortunately while I provided the correct measurements and model for our spa the incorrect replacement cover was delivered.
While a promise to correct the problem has been made it has been a protracted annoying process.

Excellent product, great service and great attention to detail. After placing order, I was phoned to make sure the dimensions were correct and product was exactly what we wanted. After this the product arrives promptly and perfectly matched. What we needed. The product is very good quality and we are very happy with it.
10 out of 10 thank you very much

As usual easy no fuss purchase. great to have all my previous details on record so i could just click and it populates all my details.

The Spa Store is very good to deal with, Marge made sorting out mu cover very straight forward.

Fast service and product that met expectations of quality

Great product and helpful service

Great cover nice and light which makes it easier to take off and on. Fast delivery.

Absolutely amazing service and the spa lid fitted perfectly. Thank you, Highly recommend.

Great service and help with correct size

Outstanding communication, fantastic purchase thank you for an easy transaction.

Quick easy purchase and delivery!

Awesome cover, very happy with the trade.

Very happy with product, thought it was good value for the price. Also impressed with customer service, someone from the sales team phoned to check the correct address for delivery which was appreciated. Thankyou.

Great, fits perfect. Delivery great too.

great locks. easy to fit.

I purchased this spa cover lifter for my Jacuzzi J335 spa pool. Its made well, while also being very easy to build. I would highly recommend for other spas, not just Vortex.

Ordered a replacement cover for our swim spa which is made to order and then shipped from China. Takes a couple of months to arrive but we are happy with the result, replacement cover fits perfectly and looks great, initially clips were a different size to our existing clips but Marge quickly sorted us some heavy duty replacements at no charge. Freight costs had increased since we ordered so did have to pay extra for freight. Overall happy with the cover and the service.

Great product. Was delivered with in 7 days