Dil Chahta Hai Giveaway Promo – Frequently Asked Questions
1. Is shipping free on all orders during the promo?
Free shipping is available on orders within New Zealand only.
Please note: This excludes Spa and Swim Spa Covers, Cover Lifters/Caddys, Heat Pumps, Spa Panels, and Trade Orders.
2. How long is the giveaway promo valid for?
The promo is valid for 31 days, ending on May 8, 2025.
3. Can I transfer or exchange the giveaway code for cash or give it to someone else?
No. The giveaway code is non-transferrable and cannot be exchanged for cash or used by anyone else.
4. Can I use the promo code more than once?
No. The giveaway code is valid for one-time use only.
5. Can I combine the giveaway code with other promotions or discounts?
No. The code cannot be combined with any other promo codes, discounts, or special offers.
6. What happens if I return an item purchased with the promo code?
If you return an item, the value of the promo code will not be reissued or refunded. Returns will follow our standard return policy.
7. Can I use the code on sale or clearance items?
Unless otherwise stated, the code can be used on full-priced and eligible sale items, but excludes clearance or final sale items.
8. I forgot to apply my code—can it be added afterward?
Unfortunately, we cannot apply the code retroactively. Please ensure it’s entered correctly at checkout.
9. Do trade customers qualify for this promo?
No. Trade orders are excluded from this promotion.
10. Who can I contact if I have issues using the code?
If you’re experiencing issues, please reach out to our Customer Support Team.
11. What if my order is less than $200? Can I use the remaining balance later?
No. The promo code is valid for a single transaction only, and any unused value cannot be carried forward, saved as store credit, or applied to future orders. We recommend using the full value in one purchase to make the most of your reward.